Customers

How payment processors use Fraudhalo.

We launched with a pilot group of payment processors and fintech platforms. Here is what they measured.

Pilot case studies.

BNPL Provider

A BNPL provider processing 80K daily applications

A growing company providing buy-now-pay-later facilities to e-commerce merchants, facing rapidly rising synthetic identity fraud at origination.

58%
Reduction in synthetic identity approvals
12%→4%
False positive rate improvement
2 weeks
REST API deployment time
Role: Head of Risk Engineering — attribution withheld per pilot agreement

Payment Processor

A payment processor handling high-volume e-commerce merchants

US-based payment processor serving mid-market e-commerce merchants, experiencing elevated card testing and associated chargeback costs.

71%
Reduction in card testing attacks
0.3pp
Chargeback ratio improvement
<68ms
p99 latency in production
Role: VP Fraud Operations — attribution withheld per pilot agreement

Neobank

A US neobank with 200K active accounts

Mobile-first consumer neobank seeing elevated ATO attempts following a dark web credential exposure event affecting their customer base.

92%
Fraud score precision on reviewed ATO cases
Real-time
ATO flagging before account access
3 weeks
Full deployment with behavioral baseline
Role: Chief Risk Officer — attribution withheld per pilot agreement

All case study figures from internal pilot data. Individual results vary by merchant profile, fraud pattern mix, and baseline configuration.

What they said

Risk team feedback.

The integration took half a day. The latency was better than advertised. I wish every vendor was this straightforward to evaluate.

Senior Platform Engineer
Payment processor

Returning the top contributing signals in every response is the feature I didn't know I needed. My analyst team can now explain every block decision without opening a separate investigation.

Fraud Operations Lead
US neobank

We evaluated three vendors. Fraudhalo was the only one that could show us the model card before we signed anything. That transparency matters when you're defending your detection logic to an acquiring bank.

Head of Compliance
BNPL provider

Card testing was costing us 0.4% of our monthly processing volume in chargeback fees and merchant attrition. It's now an operational footnote rather than a board-level concern.

VP Engineering
Mid-market payment processor

The false positive reduction was meaningful. Blocking legitimate transactions from good customers was a silent churn driver we had never quantified properly. Fraudhalo's precision made us measure it.

Head of Risk Engineering
BNPL platform

Working with an angel-backed vendor was a calculated risk. The technical quality of the API, the documentation, and the latency benchmarks de-risked it. This is not a prototype — it's production-grade.

CTO
Fintech processing platform

Join the Pilot Cohort.

We are accepting pilot customers who process more than 50,000 transactions per day. 30-day monitored pilot at no cost.

Join the Pilot Cohort